The Guilty takes place over the course of a single morning in a 911 dispatch call center. Call operator Joe Bayler (Gyllenhaal) tries to save a caller in grave danger—but he soon discovers that nothing is as it seems, and facing the truth is the only way out.
911. This is Emergency Operator 625. I just been robbed. Okay sir. I need to know where you are. Last name? Is this the fire department? No, ma'am, you've reached 911, but I can connect you. Hold the line. What did she look like? She was tall, pink hair, in heels. Hey man, can you tell me how long it's gonna take? 911. What is the address of your emergency? I just want to talk to you. Okay, I'm hanging up. I'm out for a drive, sweetie, okay? Is there someone with you? Does the person know you called us? No. Who do they think you called? Your child? Yes, sweetie. Does the person have a weapon? Yes. I need the color of the car. When I say the right one, say "It's fine." Red? White? It's fine. Is it a car? No, van. No, just yes or no, answers, Emily. What was that? I'm sorry, I have to hang up. Give me the phone right now. I'm gonna die. I have a woman who's been abducted. What are we looking for? A white van. That's not enogh. Come on! Mommy? I just talked to your mommy. She's gonna be okay. Do you promise? I promise. You have air support? Negative. Air support is grounded due to fire weather. There is a scared little girl whose mother's been abducted. I need a better location. I'll get it. How will you get it? I know Emily's with you. Where are you going? What's going on? Oh my God. LAPD, we need medical immediately. What's going on? Whoa, whoa, whoa! Is your seat belt on? No. Does Henry? Come on. No. Put yours on. Now listen. I need you to pull the handbrake hard. Pull it. No!
1. What is Joe Bayler's job?
2. Who's he trying to save?
3. What are the challenges he needed to face?